About a year ago I purchsed the KRK ERGO, which is a room correction device from KRK. See more on the gear I have installed at Lost Highway Studio here.
After many unsuccessful attempts to upgrade my ERGO, I managed to install the new drivers and new firmware to the KRG ERGO. The processes is very precise and requires all the steps to be taken exactly as stated below.
Here’s the situation. I have purchased my ERGO approximately one year ago and I am running the KRK ERGO on my Windows 7 Enterprise computer on 32 bit.
My current firmware is 1.04, which was installed on purchase. The first step to be taken is to upgrade he firmware to the next version, closest to the one currently on the ERGO. Therefore, I upgraded to version 1.10 first.
- I have ensured that the only FireWire device
attached to the computer is the ERGO. - I have validated that the FireWire light is
green, meaning the Ergo is well connected to the PC (the screenshot above
verifies this) - I have downloaded the firmware 1.10 from the
link on your website being: http://www.krksys.com/drivers/ERGO_PC_Firmware_1.10_R2.zip. - The drivers of the ERGO are the closest to this
firmware release, being v1.02. I de-installed any previous drivers and rebooted
the PC after that, before installing the 1.02 drivers. The ERGO was not yet
connected.
When performing the firmware upgrade to 1.10 this is the result:
So now the version is up-to-date
Now I continue after a reboot. I have downloaded the latest driver, which is closest to the firmware 1.23, being 1.08 here: http://www.krksys.com/drivers/ergo/ERGO_1_08_INSTALL_PC.zip. Keep in mind that I completely uninstalled the previous drivers and rebooted (without the ERGO being connected) the PC again before installing the new 1.08 driver.
I plugged in the ERGO and turned it on (Ignore the MS Word readme file). I did not close the application YET.
After the process finished, I was able to see the following:
Now, I have downloaded the latest firmware, being 1.23 here: http://www.krksys.com/drivers/ergo/ERGO_1_23_FIRMWARE_UP_PC.zip. I performed the exact same procedure. Also, I did not run any other programs or
applications during the upgrade, since I know that firmware upgrades are very instable. I have killed many other devices such as main board while running the upgrade process alongside other applications. Here is the proof of the upgrade.
The only thing I need to do now is recalibrate the room. Nice, eh? It took me some time to figure out the process. The trick is that the Drivers should be de-installed, computer needs to be rebooted without the ERGO and any other firewire devices attached, and the drivers need to be installed without the ERGO attached. When the application says you can attach it, do so and wait for Windows to finish scanning the for the drivers. Once this process is complete, the ERGO application or the ERGO control panel needs to be closed and you can commence the upgrade of the firmware. If you try to cut any corners, it will not work. The process took me 3 days to actually figure it out. I must say, it could be more user friendly.